Key Tasks & Responsibilities

Reporting to the Deputy CEO with responsibilities for

• The Sapphire Claims Unit management
• Sapphire Risk, Compliance and Governance
• Custodian of Reinsurance Wordings, Sapphire internal and external documentation standards  
• Liaison with Sapphire Leadership Group

Develop and implement an effective Claims function

• Translate the organisational strategic plan and define the Claims strategy
• Implement systems and control to ensure the accuracy and completeness of information
• Responsible for audits internal and external
• Development of relationships (ie lawyers/ loss adjusters/brokers) to ensure the service levels are maintained
• Management and development of staff
• Management Information monthly reporting

Effective Reinsurance Capacity Management (Treaty)

• Hold regular discussions with CEO to determine the basis of exposures and reinsurance requirements
• Collaborate and communicate with Sapphire exco, Bryte Reinsurance team as well as Actuaries, Reinsurance Brokers.
• Ensure the approved programme is effectively implemented and communicated
• Ensuring all contracts are safely stored
• Monitor and report quarterly to the RI brokers as need and ensure payments done accurately and on time

Effective Reinsurance FAC Management (FAC)

• Monitoring of FAC place ensuring appropriate mandates complied with
• Compiling and reporting on FAC placed to Bryte

Effective Compliance, Risk and Governance administration

• Take ownership of all compliance reporting to Bryte
• Ensuring that all contacts are stored securely
• Attendance of the Risk committee, preparing reports and taking minutes

Leadership Accountabilities

• Lead the team; setting objectives, reviewing performance, and participating in selection and promotion decisions to ensure that employees have the necessary skills and understanding to deliver the team's objectives
• Model behaviours that demonstrate commitment to Sapphires principles
• Take action to manage own personal development and encourage others to do the same

Education& Experience

• Minimum 5-10 years’ experience in an UMA environment, Reinsurance knowledge advantageous
• Strong computer literacy, especially MS Excel, MS Word and MS Powerpoint
• 5 years’ Management and Leadership experience

Competencies

• Ability to influence others through effective Stakeholder Management
• Attention to detail and Accuracy
• Good communication skills (verbal and written)
• Relationship Management
• Negotiation
• Relationships typically involve persuading or countering opposition

Closing date :18 November 2025